PRIVACY POLICY

Last updated: November 2025

LSX International Oy ("we," "our," or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website lsxinternational.com (the "Website").

COMPANY INFORMATION

LSX International Oy

Business ID: 3489288-7

Registered office: Käpylänkuja 5, 00610 Helsinki, Finland

Email: contact@lsxinternational.com

DATA CONTROLLER

LSX International Oy is the data controller responsible for the processing of your personal data as described in this Privacy Policy.

LEGAL BASIS FOR PROCESSING

We process your personal data on the following legal bases:

- Consent: When you voluntarily submit information through our contact form or appointment booking

- Legitimate interests: To respond to your inquiries and maintain our business operations

- Legal obligations: To comply with applicable laws and regulations

WHAT PERSONAL DATA WE COLLECT

We may collect the following personal information when you contact us through our Website:

- Name

- Email address

- Phone number (if provided)

- Any other information you choose to include in your message

We do not create user accounts, process payments, or collect any other personal data beyond what you voluntarily provide when contacting us.

HOW WE COLLECT YOUR DATA

We collect personal data that you directly provide to us when you:

- Submit a contact form on our Website

- Send us an appointment booking request

- Email us directly

AUTOMATIC DATA COLLECTION

Our Website is hosted on Squarespace, which may automatically collect certain technical information, including:

- IP address

- Browser type and version

- Device information

- Pages visited and time spent on the Website

- Referring website

This information is collected through cookies and similar technologies as described below.

HOW WE USE YOUR DATA

We use your personal data for the following purposes:

- To respond to your inquiries and requests

- To schedule appointments or consultations

- To communicate with you about our consulting services

- To improve our Website and services

- To comply with legal obligations

We do not use your data for marketing purposes unless you explicitly request information about our services.

DATA SHARING AND THIRD PARTIES

Website Hosting: Our Website is hosted by Squarespace, which processes data on our behalf. Squarespace stores data in Tier III data centers in the United States and serves content via geographically distributed content delivery networks (CDNs). Squarespace complies with applicable data protection laws, including GDPR. For more information about Squarespace's data practices, please visit: https://www.squarespace.com/privacy

We do not share your personal data with any other third parties, except:

- When required by law or legal process

- To protect our rights, property, or safety

- With your explicit consent

DATA STORAGE AND SECURITY

Your personal data is stored securely using industry-standard security measures. We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

Data Storage Location: Your data is stored on Squarespace's servers located in the United States. Data transfers from the EU to the US are protected by appropriate safeguards, including Standard Contractual Clauses (SCCs) and the EU-U.S. Data Privacy Framework.

DATA RETENTION

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected. Specifically:

- Contact form submissions and appointment requests: Until the purpose is fulfilled, with a maximum retention period of 1 year after last contact

- After this period, we will securely delete or anonymize your data

COOKIES

Our Website uses cookies to enhance your browsing experience and enable certain Website functionality.

What are cookies?

Cookies are small text files placed on your device by websites you visit. They help websites remember your preferences and understand how you use the site.

What cookies do we use?

We use only the default cookies provided by Squarespace, which include:

- Essential cookies: Required for the Website to function properly

- Analytics cookies: Help us understand how visitors use our Website (anonymized data)

- Performance cookies: Improve Website loading and functionality

We do not use advertising or marketing cookies.

Managing cookies:

You can control and manage cookies through your browser settings. You can choose to:

- Block all cookies

- Accept only certain cookies

- Delete cookies after your session

Please note that blocking certain cookies may affect Website functionality. For more information about managing cookies, visit: https://www.allaboutcookies.org

YOUR DATA PROTECTION RIGHTS

Under the EU General Data Protection Regulation (GDPR) and Finnish data protection law, you have the following rights:

Right to access: You have the right to request copies of your personal data.

Right to rectification: You have the right to request correction of inaccurate or incomplete personal data.

Right to erasure: You have the right to request deletion of your personal data under certain conditions.

Right to restrict processing: You have the right to request that we restrict the processing of your personal data under certain conditions.

Right to data portability: You have the right to request transfer of your data to another organization or directly to you, under certain conditions.

Right to object: You have the right to object to our processing of your personal data under certain conditions.

Right to withdraw consent: Where we rely on your consent to process your data, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us at: contact@lsxinternational.com

We will respond to your request within one month. If your request is complex or we receive multiple requests, we may extend this period by up to two additional months, and we will inform you accordingly.

CHILDREN'S PRIVACY

Our Website and services are not directed at individuals under the age of 18. We do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a child, please contact us immediately, and we will delete it.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this Privacy Policy periodically.

Your continued use of the Website after any changes constitutes acceptance of the updated Privacy Policy.

COMPLAINTS AND SUPERVISORY AUTHORITY

If you believe that we have not handled your personal data in accordance with applicable law, you have the right to lodge a complaint with the relevant data protection supervisory authority.

In Finland, the supervisory authority is:

Office of the Data Protection Ombudsman

Website: https://tietosuoja.fi/en/home

Email: tietosuoja@om.fi

EU residents may also use the European Commission's Online Dispute Resolution platform: https://ec.europa.eu/consumers/odr

CONTACT US

If you have any questions about this Privacy Policy, how we handle your personal data, or wish to exercise your data protection rights, please contact us:

Email: contact@lsxinternational.com

LSX International Oy

Käpylänkuja 5

00610 Helsinki

Finland

Business ID: 3489288-7